There are many factors that determine the growth of your business. The way you connect to your customers can have a major impact not only on your business impression, but also on how comfortable your customers feel while contacting you. After all, customer satisfaction is what all businesses want to achieve in the competitive corporate sector.
Every business should have an effective telephone communication system. Virtual phone numbers are one of the best ways to upgrade communication with your customers. It can be very easy to set up and manage if done the right way. Read down below to find out more.
What is a Virtual Phone Number?
Virtual phone numbers or direct inward dialing numbers make use of the internet to make and receive calls, rather than being connected to a cell tower or phone company. Since this service relies on the internet, it is possible to make and receive calls using different devices that have a stable internet connection.
How does this service benefit businesses?
There are many reasons for getting a virtual phone number for your business. It offers tons of features and allows you to manage calls more effectively. Also, as compared to traditional phone lines, this option is more cost-effective.
It can be quite expensive to make international calls using traditional phone numbers. This service can be very useful for companies that have their business established worldwide. It allows users to communicate with international customers without having to worry about hefty phone bills.
Other than this, it can be a great option for businesses that have their offices located in more than one area. It allows phone calls to be received in all offices rather than just one. If you have more than one office, then you can assign a local code to each of them.
Different features of a Virtual Business Phone Number:
- It is very flexible and cost-effective for both small and big businesses.
- It allows you to expand your business and take it up to a regional level.
- It allows you to maintain your personal number’s privacy, while also being accessible by phone at all times.
- It helps to build the reputation of your brand and makes customers take your business more seriously.
- It allows you to save unlimited contacts in the directory. You can easily access the contact list on any device
- It offers a call recording feature which can be used to monitor the performance of your employees.
How can Caller Suite help?
Caller Suite offers virtual business phone numbers that work on automated, cloud-based IVR and PBX system. It is a reputable company with a customer base in more than 80 countries. It offers many services such as call routing, hosting, and recording.
With a wide range of innovative, cloud-based, and affordable call plans, you can easily build your business’ credibility. It can prove to be an effective strategy for increasing your client base and is a great alternative for traditional calls.
How to get a virtual phone number for your business?
It is fairly simple to get this service for your business. Caller Suite makes it even easier for you to set up your system in no time. Here is a step-by-step guide that will assist you in getting your own business number without any difficulty.
1. Sign up with Caller Suite:
You can choose between three Caller Suite packages that include monthly, quarterly, and biannual plans. Each plan comes with a number of different features. Once a number has been selected by the customer, a phone line is set up.
2. Choose a phone number that suits your business:
Since every business has different needs, customers are offered to select the type of phone number that they feel best fits their business requirements. Caller Suite users have the option to choose between toll-free and local numbers.
Local phone numbers are the ones that are only tied to a particular area. Whereas, toll-free numbers allow the calling party to make free-of-cost calls to the business number.
3. Set up mobile PBX:
International expansion of business often leads to an increase in call traffic. If you run a small business, it can be quite difficult for you to handle all the incoming and outgoing calls on a mobile phone. This is when mobile PBX comes into use.
This feature allows users to make calls via different devices if they don’t have their phone in hand. For instance; if you don’t have your cell phone with you, you can easily call through your tablet with the help of mobile PBX. Likewise, it allows you to connect your business phone numbers with different devices.
4. Go through the features and choose what you need
The great thing about our service is that it comes with a number of perks. You can easily pick the ones that you feel are needed by your company and integrate them with your business phone number.
A virtual business phone number can do wonders for your business management and branding. Not only is it very convenient for your customers, but also for your employees. It is much more efficient and effective than your traditional calling system.
Caller Suite offers a great price point and offers a number of exciting features, making it one of the best options for any organization. With the help of IVR, VoIP, and PBX system it will certainly help you in upgrading your business by allowing you to cater to the customer needs more efficiently.